Frequently Asked Questions

We recommend booking 2-4 weeks in advance for most events. For peak wedding season (May-October) and holidays, we suggest booking 4-8 weeks ahead to ensure availability. Last-minute bookings may be available depending on our schedule.

All our rentals include: professional booth attendant, unlimited sessions during your rental period, instant prints (2x6 or 4x6), digital copies of all photos, custom photo template design, prop box, setup and breakdown. Premium packages may include additional features like green screen, GIF/video capabilities, and social media sharing station.

Space requirements vary by booth type: 360 Booth needs 12x12 feet minimum, Glam Booth needs 8x8 feet, Mochi Booth needs 6x6 feet, and Vintage Photo Booth needs 8x10 feet. We also need access to a standard electrical outlet within 50 feet.

Yes! Every rental includes a professional attendant who manages the booth, assists guests, ensures smooth operation, and troubleshoots any issues. Our attendants are trained to provide excellent customer service and keep the experience fun for all guests.

Our professional attendants are trained to handle technical issues on-site. We also bring backup equipment to every event. In the rare case of an unresolvable issue, we offer prorated refunds or complimentary future rental time.

Absolutely! Custom photo templates are included with every rental. Send us your logo, event name, date, hashtag, or any design elements, and our team will create a beautiful branded template. Corporate clients can include full brand guidelines for consistent messaging.

We serve all of Southern California including Los Angeles, Beverly Hills, Hollywood, Orange County, San Diego, Pasadena, Santa Monica, Long Beach, Rancho Cucamonga, and surrounding areas. Travel fees may apply for locations beyond 30 miles from Los Angeles.

Cancellations made 14+ days before the event receive a full refund minus the deposit. Cancellations 7-13 days before receive a 50% refund. Cancellations less than 7 days before are non-refundable but may be rescheduled based on availability.

Setup typically takes 30-60 minutes depending on the booth type and venue access. We arrive early to ensure everything is ready before your event starts. Breakdown takes approximately 30 minutes after the rental period ends.

Yes! Guests can instantly share photos via text, email, or social media directly from the booth. After the event, you'll receive a private online gallery with all photos that can be downloaded and shared.